Privacy Policy

Welcome to Flowtiva AI ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI music generation platform.

By using our service, you agree to the collection and use of information in accordance with this policy. If you do not agree with our policies and practices, please do not use our service.

1. Information You Provide

• Account Information: Name, email address, username, password
• Profile Information: Profile picture, bio, social media links (optional)
• Music Content: Song titles, descriptions, lyrics, prompts for AI generation
• Payment Information: Billing details for subscription plans (processed securely by third-party providers)
• Communications: Messages sent through contact forms or support channels

2. Information Automatically Collected

• Usage Data: Songs played, playlists created, time spent on platform
• Device Information: Browser type, operating system, device identifiers
• Log Data: IP addresses, access times, pages viewed, referring URLs
• Performance Data: Audio playback statistics, generation success rates
• Analytics Data: User behavior patterns, feature usage statistics

3. Information from Third Parties

• AI Service Providers: Data from music generation APIs (Suno AI)
• Payment Processors: Transaction confirmations from Stripe, PayPal
• Social Media: Public profile information if you connect social accounts
• Analytics Providers: Aggregated usage statistics

Core Service Operations

• Create and manage your account
• Process AI music generation requests
• Store and deliver your generated content
• Track play counts for earnings calculations
• Process subscription payments and payouts
• Provide customer support and technical assistance

Service Improvement

• Analyze usage patterns to improve platform features
• Monitor system performance and reliability
• Develop new features and capabilities
• Ensure platform security and prevent abuse
• Conduct research and analytics (anonymized data only)

Communication

• Send service-related notifications and updates
• Respond to your inquiries and support requests
• Notify you about account or security issues
• Share important policy or service changes
• Send promotional communications (with your consent)

We Do NOT Sell Your Personal Information

We never sell, rent, or lease your personal information to third parties for their marketing purposes.

Limited Sharing Scenarios

Your Rights to AI-Generated Music

• You retain ownership of all music generated through our platform
• Your prompts and generated content are not used to train AI models
• You control the privacy settings of your generated music
• You can delete your generated content at any time

Data Processing for AI Generation

• Your prompts are sent to our AI partner (Suno AI) for processing
• Generated audio files are stored securely in our cloud infrastructure
• Metadata about your creations is stored for platform functionality
• Play statistics are tracked for earnings calculations

Public vs. Private Content

• Private content: Only you can access and control
• Public content: Visible in explore pages and search results
• Playlist sharing: You control who can access your playlists
• Profile information: Username and public songs are visible to others

Security Measures

• Encryption: Data is encrypted in transit and at rest
• Secure Authentication: Password hashing and secure login systems
• Access Controls: Limited employee access on a need-to-know basis
• Regular Security Audits: Ongoing monitoring and vulnerability assessments
• Secure Infrastructure: Industry-standard cloud security practices

Your Security Responsibilities

• Keep your password secure and unique
• Enable two-factor authentication when available
• Log out from shared or public devices
• Report any suspicious account activity immediately
• Keep your contact information updated

Data Breach Response

In the unlikely event of a data breach, we will:

• Immediately investigate and contain the incident
• Notify affected users within 72 hours
• Report to relevant authorities as required by law
• Take steps to prevent future occurrences
• Provide regular updates on our response

Types of Cookies We Use

Managing Cookies

You can control cookies through your browser settings:

• Block all cookies (may affect platform functionality)
• Delete existing cookies
• Set preferences for future cookies
• Receive notifications when cookies are set

Data Subject Rights

Depending on your location, you may have the following rights:

How to Exercise Your Rights

To exercise any of these rights, please:

1. Contact us using the information in the "Contact Us" section
2. Provide sufficient information to verify your identity
3. Specify which right(s) you wish to exercise
4. Include any relevant details about your request

We will respond to your request within 30 days and may request additional information to verify your identity.

Age Restrictions

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children under 13.

If You Are a Parent or Guardian

If you believe your child has provided us with personal information without your consent, please contact us immediately. We will take steps to remove such information and terminate the child's account.

Teen Users (13-17)

Users between 13-17 years old should have parental consent before using our service. We encourage parents to monitor their teen's online activities.

How We Handle Updates

• We may update this Privacy Policy from time to time
• We will notify you of any material changes via email or platform notification
• Changes become effective immediately upon posting
• Your continued use constitutes acceptance of the updated policy

Staying Informed

We encourage you to review this Privacy Policy periodically. The "Last updated" date at the top indicates when the policy was last revised.

Privacy-Related Inquiries

If you have questions about this Privacy Policy or our data practices, please contact us: